Shipping policy
Trapperboy Entertainment
Last updated: 09/28/2026
Processing and Delivery Time
Orders are fulfilled by our production and shipping partner, Elastic Stage. You should receive your product within one (1) month of placing your order. The exact time depends on how long Elastic Stage takes to process and produce your order, and on order demand at the time you buy. During a new release, a sale or a promotion, orders may take longer to process.
That time frame is an estimate, not a guarantee. It starts when your order is placed and payment is confirmed, and it covers both processing and shipping.
Tracking
When your order ships, you'll get a confirmation email with a tracking number, if your carrier provides one. Tracking may take a day or two to show activity after you receive the email.
Shipping Rates
Shipping costs are calculated at checkout and depend on the product, its weight and your location.
Shipping Locations
We ship to [list countries or "the locations shown at checkout"]. If we can't ship to your location, you'll be told at checkout.
Shipping Address
Please double-check your address before you order. We aren't responsible for delays, losses or returned packages caused by an incorrect or incomplete address. If you need to fix an address, contact us right away at [your email]. We can only change it if the order hasn't gone into production or shipped.
Delays
Delays can happen because of high demand, production issues, carrier problems, weather, holidays, customs or other events outside our control. We aren't responsible for those delays, but we'll do our best to keep you informed.
International Orders
International customers are responsible for any customs duties, import taxes or fees charged by their country. Customs can also delay your delivery. These charges are not included in your order total.
Lost or Damaged Packages
If your package arrives damaged or doesn't arrive within the delivery window, contact us at [your email] with your order number and we'll look into it with the carrier. Please see our No Return Policy for how damaged items are handled.
Contact
Questions about your order? Email us at support@beat-lab.net